Warranty & Store Policy

COVERED COMPONENTS INCLUDE*:

  1. ENGINE - The following internally lubricated parts of engine, including pistons, piston rings, piston pins, crankshaft, main bearings, main bearing caps, connecting rods, rod, rod bearings, oil pump pickup, oil pump intermediate shaft, camshaft, camshaft bearings, hydraulic lifters, pushrods, intake and exhaust valves, valve springs, rocker arms, valve lash adjusters. The Engine Block and Cylinder Heads are also covered if the above-listed parts caused a mechanical failure unless a condition listed under Exclusions or Exceptions caused the initial failure or subsequent damage to the vehicle. See "Exclusions" for specific terms and conditions. (Does not include any other part other than what is supplied in Long Block Assembly). Parts that require normal manufacturer's recommended replacement intervals are not covered under this warranty. Any additional components not listed above are covered by that manufacturer's stated and implied warranty. *Seals and gaskets are replaced only as part of repair or replacement of the above-covered components. ELIGIBILITY:
  2. Ghassan Automotive will warrant each eligible registered engine to be free of defects in material and workmanship. This will only be applicable when the customer purchases the engine from an authorized Ghassan Automotive dealer. This warranty shall become effective only upon receipt of this completed Warranty Registration Form. This warranty shall remain in effect for two years from the date of the initial purchase. Odometers must be functional for warranty validation. Warranty holder shall pay for all related transportation charges and travel time. Warranty holder must ship any product or parts shipped for inspection or repair with prepaid transportation.COVERAGES:
  3. In case of a failure within the lubricated parts of the engine of the registered vehicle, the administrator's sole obligation is limited to repairing or replacing defective parts, including the replacement of all lost fluids. The limit of liability per covered engine is $3,495.00 (unless specified otherwise in an official letter from Ghassan Automotive) per engine (aggregate) for twenty-four (24) months, with a $1000 deductible per occurrence. If a claim on the engine exceeds the actual cash value of the vehicle and the administrator elects to pay the actual cash value of the vehicle, the vehicle becomes the property of the administrator for salvage. The warranty holder must be able to provide a free and clear title before the Administrator paying ACV. Ghassan Automotive's sole exclusive obligation under this warranty in the exclusionary period shall be limited to replacing a defective part or, at administrator's option, replacing such part or parts with new or Ghassan Automotive parts, remanufactured or other parts as shall be necessary to remedy any malfunction resulting in defects in material or workmanship. Ghassan Automotive reserves the right to improve the design of any Product without assuming any obligation to modify any product previously manufactured. Should a failure occur of any kind, it must be reported immediately to Ghassan Automotive to evaluate the severity and to determine the proper repair procedure. Ghassan Automotive's mechanics will be used unless Ghassan Automotive has made other repair arrangements. Any unauthorized repairs will not be paid under any circumstances.

EXCLUSIONS:

  • This warranty applies to defects in material and workmanship, but does not apply to any worn out parts, external engine parts, ignition parts, fuel system parts, engine/transmission management controls or tune-ups or to damage caused by a) Neglect, over-revving, overheating, abuse, lack of maintenance, pre-ignition, accident, abnormal or continued operation of an impaired vehicle or improper installation, the vehicle owner then assumes the liability. Operation of the engine with fuels, oils, or lubricants that are contaminated or not suitable for the engine, including a breakdown caused by the failure to replace seals or gaskets promptly, is not covered. Engines driven to destruction will not be covered. Any parts used for other than their intended purpose are not covered.
  • b) Failures caused by improper installation procedures, or failure to follow Ghassan Automotive's installation procedures or the failure to properly pre-oil the engine will void this warranty, is the sole responsibility of the Installer, and will not be covered under any circumstances. Commercial vehicles/applications are non-covered.
  • c) If the covered components have been tampered with after the purchase from Ghassan Automotive, the warranty holder then assumes the liability, and the warranty is void. Warranties of merchantability and fitness are excluded from this warranty. Implied warranties are to the life of this contract. Engines used under commercial applications/circumstances are not covered.
  • d) The use of an accessory, i.e., camshaft, other bolt-on performance parts, nitrous oxide system, or a part not manufactured, approved, or sold by Ghassan Automotive in writing to the warranty holder voids warranty. The participating in or the preparation for racing or other competitive activities, marine use, or in the removal or modification of existing parts for other than their intended use without the administrator's expressed written permission voids warranty.
  • e) The administrator reserves the right to cancel this warranty upon the discovery of fraud or misrepresentation of a material fact by the warranty holder of the warranty holder's representative.

EXCEPTIONS:

  • Reasonable access must be provided to the engine for warranty inspection. This warranty will not apply to the following: a) Administrator is only responsible for covered components as indicated in the terms and conditions on this registration when initially purchased by the warranty holder as it appears on the above registration.
  • b) The administrator is not responsible if the covered components have been abused or damaged as a result of a collision.
  • c) The administrator is not responsible if the covered components have been tampered with or altered after the original Engine installation, the vehicle owner then assumes the risk. Damage or abuse through towing, improper load capacity, or continued operation of impaired vehicle voids this warranty. Breakdowns caused by contamination, non-suitable, or the lack of proper fluids, fuels, coolants or lubricants, including a breakdown caused by the failure to replace seals or gaskets promptly is not covered.
  • d) Blown head gaskets, fluid leaks, cracked heads or block, overheating, or other engine failures caused by the lack of fluids or improper maintenance are not covered.
  • e) Damage to the vehicle caused by collision, misuse, road conditions, negligence, alterations, racing, marine use, fires, floods, riots, acts of war, vandalism, theft, or acts of God is not covered. This warranty does not cover such things as loss of use of the vehicle, loss of earnings, personal damages, per diem expenses, or any other consequential or incidental
  • damages. Storage, medical, telephone or rental charges of any kind are not covered.
  • f) A gradual reduction in operating performance due to normal wear and tear, such as but not limited to, guides, valves, pistons, or piston rings, are not covered. Oil consumption, worn
  • out parts, and diminished performance is not included. This is not a performance warranty. Failures must be the result of proven mechanical failure.
  • g) It is the sole responsibility of the vehicle operator to use all necessary precautions to protect the vehicle from any further damage once damage occurs.

MAINTENANCE REQUIREMENTS:

  1. To obtain the benefits provided under this warranty, it is the responsibility of the warranty holder to: a) Change the engine oil and filter every four (4) months or four thousand (4,000) miles, whichever occurs first, through a commercial oil change facility. Proper documentation and verifiable receipts from a commercial oil change facility for oil and filter changes will be required in the event of a claim. Other service receipts and invoices may be requested in the event of a claim. Handwritten oil change receipts will not be accepted. The oil change facility must be a reputable facility that has been in business for more than (3) years.
  2. b) Follow the engine break-in procedures under our FAQ

DAMAGES OR THEFT (SHIPPING OR OTHERWISE)

  1. a) Ghassan Automotive will in no way be responsible for shipping damages, for vehicles, parts or engine. We will start a claim with the shipping company, but whether they pay or not is out of our control.
  2. b) We are not responsible for vehicle or parts damaged/stolen/ or any other causes that are out of our control if shipped in by the customer.
  3. c) If sent by Ghassan Automotive, we will not cover damages obtained during shipping; if you have selected to pay extra for shipping insurance, the shipping company will pay out what is owed.
  4. d) If the customer ships anything to Ghassan Automotive and it does not arrive within business hours, or the customer has not shipped with required signature, then Ghassan Automotive will not be responsible for packages left outside of the door if lost/stolen or damaged due to weather.
  5. e) Ghassan Automotive shall not be liable for any direct, indirect, incidental, special, consequential, exemplary, punitive or any other damages or losses of any kind or nature, whether in contract, tort (including negligence), products or strict liability or any other form of action.
  6. f) YOU ASSUME FULL RESPONSIBILITY FOR ANY LOSS OR PROPERTY DAMAGE, that may be sustained by Ghassan Automotive, or loss or damage to property owned by Ghassan Automotive, while doing business with Ghassan Automotive, LLC. I hereby RELEASE, WAIVE, DISCHARGE, AND COVENANT NOT TO SUE, Ghassan Automotive LLC., Staff, or property owners from any and all liability, claims, demands, actions and causes of action whatsoever arising out of or related to any loss or damage, that may be sustained by me, or to any property belonging to me, while doing business with Ghassan Automotive. These damages include any and all damage, now and future. It is my expressed intent that this release and hold harmless agreement shall bind the members of my family and spouse if I am alive, and my heirs, assigns and personal representative, if I am deceased, and shall be deemed as a RELEASE, WAIVE DISCHARGE, and CONVENTION NOT TO SUE the above named RELEASEES. You hereby further agree that this Waiver of Liability shall be constructed by the laws of the State of Oklahoma. No oral representations, statements or inducements, apart from the preceding written agreements, have been made; and you EXECUTE THIS RELEASE FOR FULL, ADEQUATE, AND COMPLETE CONSIDERATION FULLY INTENDING TO BE BOUND BY SAME.